Computer telephony integration - PDFSEARCH.IO - Document Search Engine

Computer telephony integration
Results: 967

#	Item
951	Data sheet BT Cloud Contact A world class contact management solution from BT Add to Reading List Source URL: www.btireland.ie Language: English - Date: 2013-05-15 06:50:33 Call centre Computer telephony integration Telephony Contact centre Virtual queue Interactive voice response Cloud computing Contact manager Customer experience Marketing Customer experience management Business
952	Macintosh Telephony for Small Business Michael Bayer, Add to Reading List Source URL: www.megaphoneco.com Language: English - Date: 2003-08-06 19:07:48 Computer telephony integration Telephony Voice over IP Telephony Server Application Programming Interface CT Connect Electronic engineering Videotelephony Electronics
953	CU9 Anatomy of a CT Server Michael Bayer Add to Reading List Source URL: www.megaphoneco.com Language: English - Date: 2003-08-06 19:11:18 Telephony Voice over IP UniversalCTI CT Connect Electronic engineering Electronics Computer telephony integration
954	Four-Peat for Help Desk MRED Help Desk and Tech Support Once Again Ranked In Top 25 Call Centers in America Add to Reading List Source URL: www.mredllc.com Language: English - Date: 2014-04-21 15:25:21 Geography of Indiana Indiana Customer experience management Graduate real estate education Call centre Benchmarking Purdue University Help desk Call center industry in the Philippines Tippecanoe County Indiana Telephony Computer telephony integration
955	DIGITAL TELEVISION SERVICE General Terms and Conditions 1. Add to Reading List Source URL: www.sure.co.sh Language: English - Date: 2013-07-05 11:06:03 Call centre Computer telephony integration Telephony BT Group Subscription business model Free Service Electronic engineering Business Marketing Business models
956	Microsoft Word - Intelligent Call Routing - Optimizing Contact Center Throughput.doc Add to Reading List Source URL: www.percipience.eu Language: English - Date: 2013-11-15 15:17:52 Marketing Computer telephony integration User interface techniques Formal sciences Customer experience management Predictive analytics Call centre Predictive Model Markup Language Interactive voice response Statistics Business intelligence Business
957	Telephone Call Centers: Tutorial, Review, and Research Prospects ∗ Add to Reading List Source URL: ie.technion.ac.il Language: English - Date: 2007-11-26 06:56:36 Telephone numbers Network performance Interactive voice response Dialed Number Identification Service Queueing theory Call centre Skills-based routing Automatic call distributor Screen pop Telephony Electronic engineering Computer telephony integration
958	Resource Pooling and Staffing in Call Centers with Skill-Based Routing Add to Reading List Source URL: www.columbia.edu - Date: 2004-12-04 10:06:00 Call centre Industrial engineering and operations research Routing Technology Science Computer telephony integration Ward Whitt Operations research
959	Telephone Call Centers: a Tutorial and Literature Review Noah Gans ∗ Add to Reading List Source URL: www.columbia.edu Language: English - Date: 2003-01-17 11:42:40 Telephone numbers Statistics Network performance Interactive voice response Call centre Skills-based routing Dialed Number Identification Service Queueing theory Erlang Telephony Electronic engineering Computer telephony integration
960	FrontMatter.indd Add to Reading List Source URL: www.tiaonline.org Language: English - Date: 2009-05-20 15:58:10 Voice over IP Centrex Business telephone system Virtual PBX Voice-mail Softswitch VoIP phone Avaya Communication Server Telephony Telephone exchanges Computer telephony integration

UPDATE